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User information

  1. Home
  2. User information
  • Lost and found Pictures of lost and found items and information on how to claim them.

  • Opening & service hours Opening hours for call center, reception and service hours of buses.

  • FAQ Frequently asked questions.

  • Pets in Strætó Rules and guidelines on pets in Strætó citybuses.

  • Suggestions Here you can send formal suggestions, complaints, compliments.

  • Accessibility for the disabled Information on accessabilty on Strætó buses.

  • Terms and conditions Terms and conditions for Strætó citybuses and provincial buses.

  • School- and leisure cards Information about school- and leisure cards for groups

  • Countryside Information on Strætó provincial buses.

Nevermore boardings in December

27. jan. 2023

Possible reduce of service tomorrow January 20

19. jan. 2023

Changed opening hours on Fridays

10. jan. 2023
News archive
Strætó
Hestháls 14
P.O. Box 9140
110 Reykjavík
The service center is open
540 2700
straeto@straeto.is
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Strætó ticketing system

Klapp is an account based ticketing system that gives access to Strætó city buses.

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  • straeto@straeto.is
  • 540 2700