Here you can find information about accessibility in Strætó buses.
Wheelchair access in the capital area
There is wheelchair access in all Strætó buses in the capital area.
- Drivers should assist in lowering the ramp. However, the person using the wheelchair must be able to get on off the bus and securing the chair with the seat belt.
- The back of the wheelchair must always face the front of the bus.
- There is only space for one wheelchair on each bus.
- Wheelchairs have a priority over bicycles on board citybuses.
Exception
A minibus without a wheelchair access services route 22 between Ásgarður and Urriðaholt. Customers that use wheelchairs can use „booking service“ on the route.
That means, customers need to book their trips by calling Pant service through phone number +354 5885522 at least 30 minutes before scheduled departure according to the timetable and car will be sent to the chosen bus stop
Wheelchair access in the country side
On routes 51 and 57, it is possible to order a bus with wheelchair access.
Route 51: Mjódd – Selfoss
A bus with wheelchair access can be ordered by calling the Strætó service center at phone number 5402700 at least 24 hours before the scheduled departure.
Attention: Wheelchair-accessible buses can only be ordered on the following trips:
Mondays – Fridays:
- 08:50 trip from Selfoss-N1 to Mjódd
- 13:50 trip from Selfoss-N1 to Mjódd
- 10:00 trip from Mjódd to Selfoss-N1
- 15:00 trip from Mjódd to Selfoss-N1
Saturdays and Sundays:
- 08:50 trip from Selfoss-N1 to Mjódd
- 14:50 trip from Selfoss-N1 to Mjódd
- 13:15 trip from Mjódd to Selfoss-N1
- 17:30 trip from Mjódd to Selfoss-N1
There is only room for one wheelchair in the bus at a time.
The following bus stops only have wheelchair access: Mjódd, Hveragerði and Selfoss-N1
Route 57: Mjódd – Akureyri
A bus with wheelchair access can be ordered by calling the Strætó service center at phone number 5402700 at least 24 hours before the scheduled departure.
Attention: Wheelchair-accessible buses can only be ordered on the following trips:
All days:
- 09:00 trip from Mjódd to Akureyri-Hof*
- 16:20 trip from Akureyri-Hof to Mjódd*
There is only room for one wheelchair in the bus at a time.
The following bus stops only have wheelchair access: Mjódd, Akratorg, Borgarnes, Staðarskáli, Blönduós, Sauðárkrókur og Akureyri – Hof
*On Thursdays there is only service between Mjódd and Borgarnes
Blind people
Blind people travel for free on all Strætó bus routes.
A white cane, Blindrafélag’s membership card or a specially marked and specially trained guide dog will grant free access.
Pant Shuttle service for the elderly and disabled
Pant shuttle service is based on an agreement between municipalities in the capital area.
Each municipality approves each user of the shuttle service and implements price structure for the service.
Applications are processed in each municipality. In Reykjavík, the application is sent to a service center (þjónustumiðstöð) in the district where the applicant lives.
In Garðabær, Seltjarnarnes and Mosfellsbær, an application is sent to the municipality’s social services, where the applicant is domiciled.
