At the beginning of 2025, Strætó plans to start charging a penalty fee to passengers who cannot show a valid fare during inspection. This is based on Act No. 28/2017 and Regulation No. 1021/2023. Children under 15 years of age will not be charged.
Ticket inspectors have been present on buses for many years, and this will now become one of their responsibilities. While it has always been permissible to remove passengers from buses if they have not paid the correct fare, the addition of a penalty fee for those who cannot present a valid fare during inspections will now be implemented. The fee is charged in online banking or paid on site as applicable.
The purpose of the penalty fee is to reduce fare evasion, including passengers traveling without a valid ticket or using the wrong fare category, and to ensure that all passengers contribute to the public transportation system.
The penalty fee is intended to promote fairness and equity in public transportation. By ensuring that all passengers pay the correct fare, we can maintain good service and prevent additional costs caused by fare evasion from affecting other passengers.
How much is the penalty fee?
General: 15.000 kr.
Young people: 7.500 kr.
Elderly: 7.500 kr.
Disabled people: 4.500 kr.
You can see more information about penalty fee here.